Overview

Welcome to the knowledge base. Here you will find guides and other important information to help you get the most out of Sendo. Please contact us with any questions.

Registration overview

Learn about registration requirements for local and toll-free numbers.

Getting consent

Learn more about how to obtain explicit consent from recipients.

Creating campaigns

Learn more about campaigns and the required registration process.

Creating brands

Learn more about brands and the required registration process.

Deliverability guide

Learn more about reasons for delivery problems and how to avoid them.

Reseller guide

Learn more about how to send texts on behalf of your customers.

Enabling voice

Learn more about enabling voice calling for your Sendo numbers.

Porting numbers

Learn how to port numbers from your existing SMS provider to Sendo.

Pricing overview

Learn more about SMS/MMS pricing and other associated charges.

Compliance overview

Learn about the rules and regulations that govern SMS messaging.

Number types

Learn about the difference between 10DLC and toll-free numbers.

Message segments

Learn more about message segments and how they affect your billing.

Messaging Policy

Learn about prohibited messaging use cases and our content policies.

CTIA keywords

Understand the rules for using CTIA keywords like STOP/START/HELP.

International SMS/MMS

Coming soon! Please contact us for information in the meantime.

WhatsApp messaging